Software that “Just Works”

This is my first blog.  I’ve been a sales engineer for three application performance management (APM) products over the last 7 years (CA Wily Introscope, SpringSource/Hyperic, and now AppDynamics). I hadn’t really considered myself much of a “blogger” because I have alway thought that actions speak louder than words.  So I guess you are wondering why I would start now.  I guess you could say I was inspired by a recent experience at a customer site. It was quite a bit different than what I’ve been used to in my earlier APM career.

We recently had an experience with a customer who called and inquired about AppDynamics for monitoring several of their mission critical applications. As always our sales team kicked into high gear and had a conversation with the customer.  In less than 15 minutes we  agreed to start a Proof of Concept for AppDynamics running on a critical application.  Later that day, we setup an online conference with the customer and commenced an installation that took about 15 minutes.