How AppDynamics Assures Guidewire Software

Guidewire Software delivers the industry platform that property and casualty (P&C) insurers rely upon to adapt and succeed in a time of accelerating change. The company provides the software, services and partner ecosystem to enable its customers to run, differentiate and grow their business. Recognized as a market leader by Gartner, this rapidly growing software company serves about half of tier-one insurance companies, trades publicly on the NYSE, and has more than 350 customers across the globe. Consisting of several products for managing the lifecycle of insurance, Guidewire offers a strategic platform for insurers’ digital transformations, helping its clients meet their customer demands and discover new revenue channels.

Guidewire’s partnership with AppDynamics was created in a most unusual way. In 2013, a Guidewire customer approached AppDynamics and asked us to measure the availability and performance of a new system. Since this solution interacted with many non-Guidewire systems, visibility was critical—from browser to backend—for rapidly identifying, isolating and remediating issues.

Enter AppDynamics

AppDynamics’ sales engineering team was brought in and quickly determined a way to instrument Guidewire software using our Java agent. But this was no easy feat. Guidewire had created a language called GOSU that runs inside the JVM. This custom language introduced challenges by reducing visibility in some areas. Nonetheless, AppDynamics’ APM solution was able to provide great operational benefits, particularly in end-to-end monitoring.

After a couple of successful implementations, the number of Guidewire customers using AppDynamics increased dramatically around the world. To help these customers, we needed greater visibility inside GOSU to understand the JVM better. Two years ago, we approached Guidewire and began working with its technical, product and development teams. The results have been excellent. We’ve made many improvements to our Guidewire integration since then—hard work that has driven adoption of AppDynamics across Guidewire’s install base. Today AppD and Guidewire have more than 30 mutual customers, and that number continues to grow.

A Growing Partnership

The relationship between Guidewire and AppDynamics has grown even closer in the past six months. One Guidewire customer, for example, deploys AppDynamics across its enterprise. This company, a traditional shop with infrastructure and applications on-premise in its data centers, recently embarked on a CIO-driven initiative to digitally transform and adopt public cloud technologies. The company began working with its trusted providers, including Guidewire, to explore a move to SaaS. It wanted assurance that AppDynamics could provide visibility into all production systems within its environment, including Guidewire. Our previous work with Guidewire made this possible.

At the same time, Guidewire itself began researching APM tools for in-house use. The fact that AppDynamics had done extensive work with Guidewire software made us an ideal choice. This long-term relationship, combined with our industry-leading solution, helped us become a provider of APM for Guidewire, both in preproduction (development, performance testing and QA) and production.

We’re looking forward to continuing our work with Guidewire Software and ensuring that users of Guidewire’s cloud offerings have the best experience possible. AppDynamics would like to thank Guidewire for its partnership, and we look forward to growing together in the future.

AppDynamics Pro Self Service Has Arrived

The Old Enterprise Sales Routine

When I was an IT Architect at a financial services company I got to interact with a lot of software vendors. Sometimes I had a great experience, sometimes it was terrible, most of the time I didn’t want to be bothered by the vendor. I really just wanted to test out their software to see if it met my needs.

In order to get my hands on their software I had to go through an initial sales call, scoping call, and convince the vendor that I was not just kicking the tires (even if that is exactly what I wanted to do). There were times when I was interested in certain technologies and wanted to understand how they worked so that I would be knowledgable and prepared when right time presented itself to implement the given technology. Regardless of my reasoning, I wanted to get my hands on certain software to try it out in my environment without all of the extra BS that the vendor was going to put me through.

When I finally did get the software into my lab environment I could usually see why the vendor was so guarded about letting people try to use it on their own. It simply wasn’t user friendly and it usually took a very deep understanding of the underpinnings to make it work (customization)in most environments. This is a major problem for most traditional enterprise software and it has been a significant inhibitor to the adoption of self service trials for many years.

There’s a Better Way

Thankfully there is a new breed of enterprise software emerging that is both easy to use and loaded with powerful features and functionality. This new paradigm in enterprise software has allowed vendors to implement self service strategies at varying levels. Most vendors are offering watered down, simplistic versions of their software to satisfy a check box on a requirements list while other vendors market their SaaS offering as something that it really isn’t.

Today AppDynamics has released a full featured self-service trial of it’s enterprise Application Performance Monitoring solution. There is no marketing fluff, no watered down functionality, just the full AppDynamics Pro software that our paying customers use every day. You sign up, you download, you implement, you use it, you determine if it’s right for your use cases. Want some help along the way? Fine, let us know and we’ll be there for you. Want us to stay away while you test it out? That’s fine too, just let us know if you have any questions.

Introducing AppDynamics Pro Self Service

Let’s walk through the process so you can see how easy it is…

Step 1: Head over to, click the link to the the free trial, and fill in all of the relevant details.

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Step 2: Verify your email address, click the continue button, and choose whether you will use a SaaS or on-premise installation (I’m going to use SaaS).

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Step 3: Click the “Launch Management Server” button (if using SaaS, for on-premise you need to download and install the management server), click the “Start Monitoring Your Application” button, download the proper agent and follow the agent installation instructions (shown below).

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Step 4: Watch as your application appears on the management server screen and follow the helpful instructions that pop-up to guide you along.

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AppDynamics Pro is a fully functional self service SaaS platform that monitors your distributed applications. It’s not watered down; it’s not a marketing gimmick; it’s the full product that you can use to solve your application problems today. Click here to start monitoring your application in just minutes.

What does APM and Tiger Woods have in common?

At the USA PGA golf tourney last week, Tiger Woods missed the cut for only the 3rd time in his career. Whilst “Go Tiger” has indeed taken on a completely new meaning over the past few years, he is still the worlds #1 sports earner. CNN recently published the 50 highest-earning American athletes in which Tiger was ranked #1 ($90 million). We’ve got no axe to grind with Tiger, but if you study his earnings closely, the reality is that he is living off his past glory.  Over 70% of his earnings for the past three years have come from endorsements and sponsorship. Yet, if you look at ESPN’s worldwide golf rankings this year, you’ll see that Tiger ranks #33 for his actual play.  The current top three in the world (Luke Donlad, Lee Westwood & Steve Stricker) may not have won a major but they’ve been more consistent with Top 10 finishes.