Covis Software GmbH Speeds up CRM Application by 33x with AppDynamics

I received an X-Ray from Covis Software GmbH in Germany who provides CRM solutions. They’ve been managing their .NET application performance with AppDynamics Pro for several months now in production. In the below X-Ray (as documented by the customer), Covis were able to improve the performance of a mission-critical business transaction from over 10 seconds to around 300 milliseconds, representing a 33x improvement. The business impact of such change meant average call time for some CRM agents dropped by almost 10 seconds.

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App Man.

Travel Company Karavel Boosts Application Performance by 20% with AppDynamics

The X-Ray competition winner from last quarter came from an online travel company in France called Karavel who kindly documented their success with AppDynamics Pro. Karavel has been using AppDynamics extensively with custom dashboards, pro-actively alerting and also for optimizing slow business transactions in their production environment.

Here is Karavel’s X-Ray case study as they documented it: