Interest in the Application Performance Management (APM) category is very high right now. To stay one step ahead of their clients, the Industry Analysts who cover the category and write research to advise their clients have been very busy. In December alone, there were six different analyst reports being researched by the major analyst firms.
Forrester published the results of their research in the 2nd week of December with the report: Market Overview: Application Performance Management, Q4 2011. Forrester clients can access the report at www.forrester.com. In this report, Forrester provides very sound advice on why APM exists and what it should do for clients. Forrester has created their own “Reference Model” for APM and evaluated the vendor landscape against those criteria.
Raison d’etre for APM
Forrester VP and Principal Analyst, JP Garbani, gives readers very pragmatic advice on the raison d’etre for APM. Simply put, APM’s job is to:
1) Alert IT to application performance and availability issues before a full-scale outage occurs
2) Isolate or pinpoint the problem source
3) Provide deep-diagnostics to enable IT to determine the root cause
For several years now, JP Garbani has been on the forefront of proclaiming that modern APM solutions should enable IT organizations to manage apps not by gauging the heath of their servers or servlets, but instead by assessing what the customer or end-user cares about most – whether their Business Transaction completes quickly and doesn’t make them wait. He states that this has become even more critical as applications have gotten more distributed and complex.