Holiday season for retailers this year means a little more than just stocking online inventory and extending shopping hours. Today’s software-defined retailers need to rely on the few days of holiday shopping season to determine their business’ ultimate success. That requires a little more insight into the performance and uptime of online transactions, and the right solution to monitor and manage their applications as well.
We partnered with InternetRetailer.com to see exactly how digital retailers are preparing for events like Black Friday and Cyber Monday, and if those results determined a win or loss.
One finding we came across was extremely striking: “Those that had a site performance troubleshooting process in place were 92% more likely to meet or exceed their Black Friday revenue numbers”
Your customers no longer need the option of waiting for your website to recover from downtime and blackouts, which makes the need for performance monitoring and application intelligence even more necessary.
Interested in checking out the full report? Find it here!