Last month CIO.com published both data and analysis on a survey they conducted the state of the CIO 2016. Some insights presented are that there is no end in sight to digital transformation. While companies are increasingly investing in digital channels there is no finish line. These projects represent an ongoing adaptation of business models, which will never cease. There are some interesting changes year over year around employment demand slowing, and a re-alignment of specific skill-sets.
CIOs have two clear focuses of where they spend time; these are essentially the two key value propositions of the AppDynamics Application Intelligence platform. We focus primarily on system and application performance improvement and troubleshooting. Additionally, we also provide IT and business alignment with our analytics and APM data extraction in a single unified platform.
Although business alignment is a key element for most CIO strategies their perception of being a business partner is not always shared by their business counterparts. The lines of business don’t believe they are as aligned based on this interesting IDC data:
In order for IT to become business-aligned there must be a shared focus on the customer. This means ensuring peak performance of applications and infrastructure, and measuring user experience as a key way to gauge the ability for IT to deliver effective services. Increasingly, if IT can enable business visibility by capturing, storing, and making this data available to be analyzed by automated analytics or humans, there will be increasingly better business alignment.