I’m writing this blog flying over China on my way to Asia. I always enjoy spending time in this side of the world, since there is so much change and innovation happening at a massive scale. At the same time this pace of change causes a lot of chaos and opportunity. When analyzing the market opportunities within IT there are many drastic changes.
Within China, IT is becoming far more serious than it ever has been, and it’s earning increased spending. According to Gartner (http://www.gartner.com/document/2974450 2015 CIO Agenda: A China Perspective, 30 January 2015, Analyst(s): Owen Chen | Tina T. Tang | Changhua Li), China’s growth in IT spending is far higher than the Global data collected from the CIO survey. This means that enterprises must appeal to and focus on opportunities in these emerging markets, including handling the differences between cultures, user perception, and the understanding of brands.
During my time as an analyst I spent a good deal of time speaking with clients in China both via inquiry calls and in my travels, and heard resoundingly a need to change and improve service levels. was being demanded. Improving monitoring, resiliency, and adopting technologies such as public cloud created new opportunities and challenges. APM technologies allow for the visibility into the end user, beyond focusing on traditional infrastructure component service levels. Clearly internal users and external customers are demanding IT deliver better services, and IT is responding and should re-focus on the user and application perspective.
Finally, due to the current growth currently happening the cost issues are far less prevalent within the data Gartner has collected and gathered versus what we see globally. We have a growing set of customers in China, and we expect to push much harder in this area to help customers solve new problems with our highly intelligent and easy to implement software.
Sorry for the delay between blog posts, been a bit tied up the last month. Feel free to reach out on Twitter @jkowall appreciate your readership.