Marcus Sarmento

Marcus Sarmento

Marcus has over 6 years of B2B marketing experience and is currently a Sr. Product Marketing Manager at AppDynamics. Prior to joining AppDynamics in 2011, Marcus worked at Clearwell Systems (acquired by Symantec) and NETGEAR.



Product

What is the business impact? – ITOA use case #4

In the first three parts of this series I’ve covered common ITOA use cases we’ve seen across our customer base: Visualize the environment Rapid troubleshooting Prioritize issues and opportunities Analyze the business impact The fourth use case, analyzing business impact, is a way to quantify the value of all the work IT Operations professionals put […]




Product

Prioritize with business context – ITOA use case #3

In the first two posts of this series we’ve taken a look at two common ITOA use cases: Visualize the environment Rapid troubleshooting I recommend spending some time familiarizing yourself with the first three use cases I’ve highlighted, they lay some important groundwork for the rest of this series. With that, let’s dive into use […]




Product

Stop troubleshooting based on hunches and intuition – ITOA use case #2

In the first installment of this series, I talked about why analytics matters for IT Operations teams and drilled into the first of five ITOA use cases — visualizing your environments. I described our flow map feature at length, which automatically maps the topology of the application environment so customers can understand the dependencies between […]




Product

If you can’t see it, you can’t manage it – ITOA use case #1

“There was 5 exabytes of information created between the dawn of civilization through 2003, but that much information is now created every 2 days, and the pace is increasing…,” – Eric Schmidt, Former CEO, Google. If IT leaders hadn’t already heard Schmidt’s famous quotation, today they are definitely facing the challenge he describes. Gone are […]




News

Announcing AppDynamics Application Intelligence Platform

AppDynamics is excited to unveil details behind our new Application Intelligence Platform which is the technology foundation for the AppDynamics portfolio of performance monitoring, automation and analytics solutions (transaction analytics was also announced today). Today’s software defined businesses need the ability to see everything in their application environment, act with certainty, and know faster. See, […]




News, Product

AppDynamics Transaction Analytics Raises the Bar for Business Metrics

Last year, we announced our Real-Time Business Metrics (RTBM) capabilities to the world. The response from our existing and new customers has been amazing. We’ve seen business and IT dashboards created and used by business and technology executives alike. We’ve seen major hotel chains collect metrics like searches and bookings per brand, incoming partner search […]




News

Intelligent Alerting for Complex Applications – PagerDuty & AppDynamics

Today AppDynamics announced integration with PagerDuty, a SaaS-based provider of IT alerting and incident management software that is changing the way IT teams are notified, and how they manage incidents in their mission-critical applications.  By combining AppDynamics’ granular visibility of applications with PagerDuty’s reliable alerting capabilities, customers can make sure the right people are proactively […]




Product

Turnkey APMaaS by AppDynamics

Since we launched our Managed Service Provider program late last year, we’ve signed up many MSPs that were interested in adding Application Performance Management-as-a-Service (APMaaS) to their service catalogs.  Wouldn’t you be excited to add a service that’s easy to manage but more importantly easy to sell to your existing customer base? Service providers like […]




News

AppDynamics & Splunk – Better Together

A few months ago I saw an interesting partnership announcement from Foursquare and OpenTable.  Users can now make OpenTable reservations at participating restaurants from directly within the Foursquare mobile app.  My first thought was, “What the hell took you guys so long?” That integration makes sense on so many levels, I’m surprised it hadn’t already […]