Joey Phan

Joey Phan

Joey Phan is part of AppDynamics’ Global Services team, which is dedicated to helping enterprises realize the value of business and application performance monitoring. AppDynamics’ Global Services consultants, architects, and project managers are experts in unlocking the cross-stack intelligence needed to improve business outcomes and increase organizational efficiency.



Engineering, Product

Managing Software Reliability Metrics: How to Build SRE Dashboards That Drive Positive Business Outcomes

Customers expect your business application to perform consistently and reliably at all times—and for good reason. Many have built their own business systems based on the reliability of your application. This reliability target is your service level objective (SLO), the measurable characteristics of a service level agreement (SLA) between a service provider and its customer. […]