APM Best Practice Archive

A non-technical guy’s take on Business Transaction Monitoring

I began my journey in the Application Performance Management (APM) space a little over two years ago. Transitioning from a security background, the biggest thing I was concerned about was picking up the technology quickly. Somewhere between JVMs, CLRs, JMX, IIS, and APIs I was a little overwhelmed. The thing that caught ...Read More

If you can’t see it, you can’t manage it – ITOA use case #1

“There was 5 exabytes of information created between the dawn of civilization through 2003, but that much information is now created every 2 days, and the pace is increasing…,” – Eric Schmidt, Former CEO, Google. If IT leaders hadn’t already heard Schmidt’s famous quotation, today they are definitely facing the challenge he ...Read More

The Critical Use Cases for Application Intelligence Among Higher Ed IT Departments

Universities are extremely dependent on the performance of third-party applications in their environment such as Blackboard and Kuali Financial Systems. These applications are vital tools to ensure a seamless user experience and to modernize their course registration, records management, and even financial systems. For schools that had been using homegrown applications or ...Read More

Focusing on Business Transactions is a Proven Best Practice

In today’s software-defined business era, uptime and availability are key to the business survival. The application is the business. However, ensuring proper application performance remains a daunting task for their production environments, where do you start? Enter Business Transactions. By starting to focus on the end-user experience and measuring application performance based ...Read More

The Incredible Extensible Machine Agent

Our users tell us all the time: The AppDynamics platform is amazing right out of the box. But everybody has something special they want to do, whether it’s to add some functionality, set up a unique monitoring scenario, whatever. That’s what makes AppDynamics’ emphasis on open architecture so important and useful. The ...Read More

Transforming IT: Building a business-driven infrastructure for the software defined business

Executives charged with building business-driven applications have an extremely challenging task ahead of them. However, the cavalry has arrived with useful tools and strategies built specifically to keep modern applications working efficiently. We partnered with Gigaom Research to carefully grasp, and articulate, how these modern methodologies are improving the lives of IT ...Read More

The future of Ops, part 2

In my first post, I discussed how software and various tools are dramatically changing the Ops department. This post centers on the automation process. When I was younger, you actually had to build a server from scratch, buy power and connectivity in a data center, and manually plug a machine into the ...Read More

Monitoring IBM Maximo Performance

If you’re like most of our customers running IBM Maximo, you’ve probably run into a performance issue or two recently — maybe it was something obvious, maybe it took a long time to debug, maybe you bought some more consulting services to fix it or maybe you are the consultant who’s trying ...Read More

The future of Ops, part 1

The disruption of industries through software Marc Andreessen famously stated in 2011 that “software is eating the world”. The world runs on software defined businesses. These businesses realize that in order to be efficient and stay ahead of the competition they must innovate or they will die. Technology is no longer secondary ...Read More

How to Triage a Busy Thread Count Alert in 14 Minutes

This is a real example of troubleshooting a production application issue provided by an AppDynamics customer. What you are about to see is a combination of run time analytics, adaptive data collection, intelligent alerting, and a proven problem solving workflow. From first alert to DBA handoff took only 14 minutes. 5:26 p.m. ...Read More